frequent quastion
Frequently asked questions
Thank you for your choice, please read the Rataplastic FAQs carefully.
Yes, coordinate with the sales team and all the details of the order should be clear. After placing the order, you will be contacted again for further coordination before shipping.
The best way is to contact our sales team. There are other methods, such as messages in e-mail, which may be answered late due to high volume.
You can call the mobile number from 9 am to 8 pm, but if there is no answer during non-working hours, register your request on WhatsApp.
Yes, but you must coordinate with the sales team so that there is no interference with the production team.
For small orders with different couriers, for bulk orders with freight, of course, we deliver to the door of the factory and office, and all shipping costs are borne by the customer.
Our production base is on the highest quality grade unless impurities are added to the product at the customer’s request.
It depends on the gender, but it is not sold below 5 kilos.
It depends on the gender, but it is not sold below 5 kilos.
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If you do not find your question among the questions below, you can contact our consultants to guide you.